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PracticeByDesign with Nathan Eckel


Nov 1, 2019

EP401 - Get Ready for Practice By Design with Nathan Eckel

 

If you would rather skim and scan before you listen, I have created some short off-the-cuff notes for your convenience.

 

Want more info? Go to iPracticeByDesign.com for more resources.

To access Nathan’s physician-specific interview content on KindleUnlimited go to Nathan’s Amazon Author page here: www.amazon.com/author/nathaneckel

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KEY TAKEAWAYS FROM THIS EPISODE

Ultimately - For real change to happen in healthcare, someone needs to say some unpopular things that no one will like.

 

Here are a few of those unpopular things, before you invest your time!

 

1. physicians and administrators need to work together.

2. we need to treat causes not symptoms

3. the whistleblowing insiders talking about the lack of price transparency and other symptoms need to dig deeper and provide solutions that address the root causes of why those issues exist in the first place

4. Politicians must be held accountable for irresponsible promises.

 

About this podcast

 

From 401 onward I am changing this podcast to Practice By Design

  • I am born/married to medicine
  • Do you care about making healthcare sustainable?
  • Healthcare is bleeding to death

 

WHO it’s for - MDs, Partner/Owners, Executives, and Patients/Voters

 

WHY it is - Because healthcare is bleeding to death, and everyone downstream from increasingly disliked hospital executives on down are feeling the pinch

 

What it is NOT - this is NOT a burnout podcast.  This is NOT a place where we blame and shame and attribute ill.  This is NOT a place to highlight symptoms.

 

What it IS -

Nathan Eckel is a designer NOT a doctor, although he’s seen it his entire life as a son and a spouse of medicine. Design and sustainability thinking has a lot to offer the unsustainable world of american healthcare.   Things are so unsustainable economically, relationally, politically, that an outside perspective from a designer not a doctor might bring clarity and perspective. 

 

I believe that there are design centered opportunities to partially mitigate and slow the bleeding of healthcare. 

 

For patient facing physicians willing to rethink their patient interactions, they could easily save 100 hours this year.

 

For executives trying to breakeven on reimbursements, they could rethink ways to educate, empower, and partner with patients and voters in their community for sustainable, objective reporting instead of subjective HCAHPS reviewing.

 

Ultimately - For real change to happen, someone needs to say some unpopular things that no one will like.

 

Here are a few of those unpopular things, before you invest your time!

 

1. physicians and administrators need to work together.

2. we need to treat causes not symptoms

3. the whistleblowing insiders talking about the lack of price transparency and other symptoms need to dig deeper and provide solutions that address the root causes of why those issues exist in the first place

4. Politicians must be held accountable for irresponsible promises.

Of the four groups of healthcare - the Patients, Physician/Providers, People in Charge, and Politicians, it is the politicians who need to be accountable to the patients, physician providers and people in charge.  They make money by making promises at patient expense, to the detriment of physician/providers’ livelihoods, family relationships and personal emotional relational and spiritual health.  Not all promises are probable or even possible.  Making irresponsible promises that cannot be fulfilled is crueler than having the restraint to avoid making popular irresponsible promises.

 

MISSION

It is my hope that by giving MDs the opportunity to get the margin that comes by practicing by design (not default) many will learn the language of the boardroom and take a role in governance and common-sense policymaking so that we can have sustainable expectations and fulfillment of healthcare we need. Including the transparent pricing that everyone wants.

 

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